SHIPPING

All domestic orders are shipped via USPS. Rates are determined by weight and destination. Please allow up to 3 business days for orders to ship. During promotions, sales or holidays, ship time may be delayed up to 7 business days. Orders received on weekend days and holidays will be processed no sooner than the following business day.

International customers can use USPS shipping at checkout. Please note that we are not responsible for paying duties, customs or taxes once your package arrives to its destination country.

We offer UPS overnight, 2nd air and 3 day select as well for an additional cost. Please contact us for more information or with any questions at buckbrookalpacas@yahoo.com.

 

RETURNS

If you wish to return or exchange an item purchased from our online store, then please send them back to us within 15 days. If an item has been bought in a sale, or during certain site promotions then please return within 7 days. We do not cover the cost of return shipping.